Guide 03
Unstable Wi-Fi: how do you isolate the problem?
An unstable connection may affect one device, one area or the entire network. Identifying what is affected helps avoid unnecessary configuration changes.
First checks
Start by observing, without taking risks.
- 01
Compare several devices
Check whether the problem affects only one computer or also phones and other connected devices.
- 02
Observe the distance
Note whether interruptions occur mostly far from the router or in one particular room.
- 03
Test a wired connection
When possible, an Ethernet test helps distinguish a Wi-Fi issue from the Internet connection itself.
- 04
Note when interruptions occur
The frequency, duration and timing of interruptions provide useful diagnostic clues.
Need help?
Does the problem persist?
Describe the symptoms you observed. Syn-Teck can guide you toward the next step.